Managing passive aggression: how to defeat the Incredible Sulk
When Debra goes silent, a chill fills the room. Anya isn’t sure if she’s done something wrong, but she has a deep feeling of guilt and uneasiness. She’s scrabbles around, second guessing, wondering what’s up. ‘Nothing’, says Debra, I’’m fine.’ She sends out a great big sigh as she says this, leaving Anya in no […]
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